TERMS
Autrique Brand Terms and Conditions
Welcome to Autrique Brand! Before making any purchase on our website, we ask that you read our terms and conditions carefully. By accessing and using our website, you agree to comply with these terms and conditions in full. If you do not agree with them, unfortunately you will not be able to make purchases on our website.
Contact
If you have any questions or need clarification about our products, terms and conditions, we invite you to contact us at info@autriquebrand.com. Our team will be happy to help you and provide you with the information you need.
Web store hours and shipping
Our web store is open 24 hours a day, 7 days a week, so you can make your purchases at a time that suits you best. Nationwide shipments are made every Thursday and are delivered within 5 business days. Regarding international shipments, delivery time may vary depending on the customs processes of each country, and may take up to 3 weeks.
Responsibility for banking and shipping details
It is the customer's responsibility to correctly provide banking and shipping information when purchasing. In the event that incorrect details are provided, we will not be liable for any loss or damage that may occur in connection with the product.
Customer data privacy
At Autrique Brand, we value your privacy. All data provided by customers is exclusively for Autrique Brand's internal use and will not be shared with third parties without your consent.
Payments and CVV
When making credit card payments, the CVV code will be required to complete the transaction. If you cannot use PayPal, this information is necessary to ensure the security of the purchase.
Refunds and Exchanges
Refund Policy: Please note that we do not offer refunds on purchased items. However, we understand that sometimes the size might not be a perfect fit. Therefore, we are happy to offer an exchange option.
Exchange Policy: If you wish to exchange your item for a different size, kindly be aware that the exchange is subject to size availability. In the event that the desired size is not available, we provide the option to receive store credit for the value of your original purchase.
Please be advised that the cost of shipping for the exchanged item will be the responsibility of the customer.
Taxes on international shipments not included